After many calls and messages, the company owner finally called me back. He gave many reasons as to why it the sites he sold me did not make money. Perhaps those reasons are valid, but I can't be sure since I have found various reports from others which conflict his information. He seems willing to work with me on getting the situation resolved. However, there is a catch. I have to pay one year of monthly hosting fees which for some reason I was not charged in the past. Basically, I paid them $1,790 up front, then I was supposed to pay a monthly hosting fee. Now I recall a monthly hosting fee being spoke of when I initially bought the sites, but I am not currently finding it in my contract, and unitl last month, I have never been billed. I wouldn't purposely aviod paying any fees. I did recently moved, but I lived at my previous address for the entire 12 months I was supposed to be recieving service from them. But I never once got a bill until last month.
I can understand a need for hosting fees to be paid, but do I really want to pay them now and take the chance at losing $1,790 plus 12 months of hosting fees? I'm not sure. I have asked Mr. Hildreth for a written guarantee (which I also asked for several months ago) and for a new bill. I will look in my records again for a contract which states anything about hosting fees. If I can't find it, I will see if Mr. Hildreth can find it.
In the meantime, if you are considering doing business with Visitor Creation and Design, please put it off until this situation comes to a conclusion.
Subscribe to:
Post Comments (Atom)
1 comments:
You are not the only one.
My story exactly and I sent registered letters - returned as no such location.
He also want me to pay for the hosting fees.
Enough is enough,
I want my money back
Post a Comment